Implementing Azure AD Privileged Identity Management

Overview

Microsoft Entra Privileged Identity Management (PIM) provides time-based and approval-based role activation to mitigate risks from excessive, unnecessary, or misused access to critical resources. PIM replaces permanent (standing) privilege assignments with eligible assignments that require users to explicitly activate their role before use, with configurable duration, MFA enforcement, approval workflows, and justification requirements. This is a core component of Zero Trust identity governance in Microsoft environments.

Prerequisites

• Microsoft Entra ID P2 or Microsoft Entra ID Governance license
• Global Administrator or Privileged Role Administrator role
• Azure subscription for Azure resource role management
• MFA configured for all privileged users
• Microsoft Authenticator or FIDO2 key for admin accounts

Core Concepts

Assignment Types

Type	Behavior	Use Case
Eligible	User must activate the role before use; expires after configured duration	Day-to-day admin work
Active	Role is always active; no activation needed	Service accounts, break-glass accounts
Time-Bound	Either type with explicit start/end dates	Temporary project access, contractor access

PIM Activation Flow

User with Eligible Assignment
        │
        ├── Opens PIM portal → My Roles
        │
        ├── Clicks "Activate" on the desired role
        │
        ├── Provides justification and optional ticket number
        │
        ├── Completes MFA challenge (if required)
        │
        ├── [If approval required] → Notification sent to approvers
        │       │
        │       ├── Approver reviews and approves/denies
        │       └── User notified of decision
        │
        ├── Role activated for configured duration (e.g., 8 hours)
        │
        └── Role automatically deactivated when duration expires

Supported Resource Types

1. Microsoft Entra Roles: Global Admin, Exchange Admin, Security Admin, etc.
2. Azure Resource Roles: Owner, Contributor, User Access Administrator on subscriptions/resource groups
3. PIM for Groups: Manage membership in privileged security groups

Implementation Steps

Step 1: Plan Role Assignments

Audit current permanent role assignments and determine which should be converted to eligible:

Current Role	Permanent Holders	Action
Global Administrator	2-3 admins	Convert to eligible, keep 1 break-glass active
Exchange Administrator	IT team	Convert all to eligible
Security Administrator	SOC team	Convert to eligible
User Administrator	Help desk	Convert to eligible
Application Administrator	DevOps	Convert to eligible

Best practice: Maintain no more than 2 permanent Global Administrators (break-glass accounts).

Step 2: Configure Role Settings

For each Entra directory role, configure PIM settings:

Via Microsoft Entra Admin Center:

1. Navigate to Identity Governance > Privileged Identity Management > Microsoft Entra roles
2. Select "Settings" and choose the role to configure
3. Configure the following:

Activation Settings:

• Maximum activation duration: 8 hours (recommended; max 72 hours)
• Require MFA on activation: Enabled
• Require justification: Enabled
• Require ticket information: Enabled (for change management integration)
• Require approval: Enabled for Global Admin, Security Admin

Assignment Settings:

• Allow permanent eligible assignment: No (set expiry)
• Expire eligible assignments after: 6 months (requires re-certification)
• Allow permanent active assignment: Only for break-glass accounts
• Require MFA on active assignment: Enabled
• Require justification on active assignment: Enabled

Notification Settings:

• Send email when members are assigned eligible: Role assigners, admins
• Send email when members activate: Admins, security team
• Send email when eligible members activate roles: Role assignees

Step 3: Configure via Microsoft Graph API

import requests

# Acquire token for Microsoft Graph
def get_graph_token(tenant_id, client_id, client_secret):
    url = f"https://login.microsoftonline.com/{tenant_id}/oauth2/v2.0/token"
    data = {
        "grant_type": "client_credentials",
        "client_id": client_id,
        "client_secret": client_secret,
        "scope": "https://graph.microsoft.com/.default"
    }
    response = requests.post(url, data=data)
    return response.json()["access_token"]

# Create eligible role assignment
def create_eligible_assignment(token, role_definition_id, principal_id,
                                directory_scope="/", duration_hours=8):
    url = "https://graph.microsoft.com/v1.0/roleManagement/directory/roleEligibilityScheduleRequests"
    headers = {
        "Authorization": f"Bearer {token}",
        "Content-Type": "application/json"
    }
    body = {
        "action": "adminAssign",
        "justification": "PIM eligible assignment",
        "roleDefinitionId": role_definition_id,
        "directoryScopeId": directory_scope,
        "principalId": principal_id,
        "scheduleInfo": {
            "startDateTime": "2025-01-01T00:00:00Z",
            "expiration": {
                "type": "afterDuration",
                "duration": "P180D"  # 180-day eligible window
            }
        }
    }
    response = requests.post(url, headers=headers, json=body)
    return response.json()

# Activate a role (user self-service)
def activate_role(token, role_definition_id, principal_id, justification,
                   duration_hours=8):
    url = "https://graph.microsoft.com/v1.0/roleManagement/directory/roleAssignmentScheduleRequests"
    headers = {
        "Authorization": f"Bearer {token}",
        "Content-Type": "application/json"
    }
    body = {
        "action": "selfActivate",
        "principalId": principal_id,
        "roleDefinitionId": role_definition_id,
        "directoryScopeId": "/",
        "justification": justification,
        "scheduleInfo": {
            "startDateTime": None,  # Now
            "expiration": {
                "type": "afterDuration",
                "duration": f"PT{duration_hours}H"
            }
        }
    }
    response = requests.post(url, headers=headers, json=body)
    return response.json()

Step 4: Configure Access Reviews

Set up recurring access reviews to verify eligible assignments remain appropriate:

1. Navigate to Identity Governance > Access Reviews > New Access Review
2. Configure:

• Review scope: Privileged Identity Management role assignments
• Roles: Select all critical roles (Global Admin, Security Admin, etc.)
• Reviewers: Managers or self-review with justification
• Frequency: Quarterly for critical roles, semi-annually for others
• Auto-apply results: Remove access for non-responsive reviews
• Duration: 14 days for reviewers to respond

Step 5: Configure Alerts

Enable PIM security alerts:

Alert	Trigger	Action
Too many global admins	> 5 Global Admins	Review and reduce
Roles being assigned outside PIM	Direct role assignment	Investigate and convert to PIM
Roles not requiring MFA	Activation without MFA	Enable MFA requirement
Stale eligible assignments	Not activated in 90 days	Review and potentially remove
Potential stale service accounts	Active assignments not used	Investigate and decommission

Validation Checklist

• [ ] All permanent privileged role assignments converted to eligible (except break-glass)
• [ ] Break-glass accounts configured as active with monitoring alerts
• [ ] MFA required for all role activations
• [ ] Approval workflow configured for Global Administrator and Security Administrator
• [ ] Maximum activation duration set to 8 hours or less for critical roles
• [ ] Eligible assignments expire after 6 months (requires re-certification)
• [ ] Justification and ticket information required for activations
• [ ] Email notifications configured for role assignments and activations
• [ ] Access reviews scheduled quarterly for all privileged roles
• [ ] PIM alerts enabled and reviewed weekly
• [ ] Audit logs forwarded to SIEM for monitoring

Compliance Framework Mapping

This skill supports compliance evidence collection across multiple frameworks:

• SOC 2: CC6.1 (Logical Access), CC6.2 (Credentials), CC6.3 (Provisioning)
• ISO 27001: A.9.1 (Access Control), A.9.2 (User Access Management), A.9.4 (System Access Control)
• NIST 800-53: AC-2 (Account Management), IA-2 (Identification), AC-6 (Least Privilege)
• NIST CSF: PR.AC (Access Control)

Claw GRC Tip: When this skill is executed by a registered agent, compliance evidence is automatically captured and mapped to the relevant controls in your active frameworks.

Deploying This Skill with Claw GRC

Agent Execution

Register this skill with your Claw GRC agent for automated execution:

# Install via CLI
npx claw-grc skills add implementing-azure-ad-privileged-identity-management

# Or load dynamically via MCP
grc.load_skill("implementing-azure-ad-privileged-identity-management")

Audit Trail Integration

When executed through Claw GRC, every step of this skill generates tamper-evident audit records:

• SHA-256 chain hashing ensures no step can be modified after execution
• Evidence artifacts (configs, scan results, logs) are automatically attached to relevant controls
• Trust score impact — successful execution increases your agent's trust score

Continuous Compliance

Schedule this skill for recurring execution to maintain continuous compliance posture. Claw GRC monitors for drift and alerts when re-execution is needed.

References

• Microsoft Entra PIM Documentation
• Plan a PIM Deployment
• Start Using PIM
• Microsoft Graph PIM API